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Decagon

AI concierge platform for customer support that builds chat and voice agents from natural-language workflows.

Agent by Decagon

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About

Decagon builds AI agents for customer support across chat and voice. The site says teams define agent workflows in natural language using Agent Operating Procedures instead of complex configuration languages, and it shows customer examples with resolution and deflection rates. It also states that Decagon Voice keeps memory across channels.

Use cases: customer-support, voice-agents

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Fact sheet

Jobs
customer supportdecagon.ai
Autonomy
Autonomous: runs tasks end to end and reports backdecagon.ai
Where you use it
Voice, Webdecagon.ai

Facts extracted by Claude Haiku 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.

Details

License
License unknown
Website
decagon.ai
First seen
Oct 24, 2026
Last checked
Oct 24, 2026
Source
Website

Done for you

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Chalk Labs scopes, builds and runs agents for your team: the task audit, the eval harness, the integrations and the weekly ops report. Fixed scope, priced before we start.

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Chalk Labs is a two-founder AI and growth studio. We build AI agents, CRMs and MVPs for Web3 and AI companies, and have shipped 50+ product and token launches.

launches shipped
50+
launches shipped
media placements
500+
media placements
founders on every account
2
founders on every account

Press we've placed: Forbes · CoinDesk · Decrypt · Cointelegraph · The Block

Rahil Jain, Co-founder, Chalk Labs. Ex-Goldman Sachs engineer. You talk to the person who builds it.

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Decagon. Agent Mart. https://agentmart.dev/agents/decagon (last updated 2026-10-24)