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Fin

Intercom's customer support agent that resolves tickets across chat, email, voice and messaging apps, billed per outcome.

Agent by Intercom

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Chalk Labs

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About

Fin is Intercom's customer support agent. It handles tickets, emails, live chat, WhatsApp, SMS and voice, can update external systems, and transfers conversations to human agents in the inbox. The vendor reports an average resolution rate of 76% across more than 12,000 customers. It runs on Intercom's own Apex models and works with Intercom or with other helpdesks such as Salesforce and HubSpot.

Use cases: customer-support

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Fact sheet

Jobs
customer supportfin.ai
Autonomy
Autonomous: runs tasks end to end and reports backfin.ai
Where you use it
Web, Voice, Email, Slack, API, otherfin.ai
Hosting
Hosted by the vendorfin.ai
Models
Apexfin.ai
Interfaces
rest-apifin.ai
Billing
$0.99 per outcome, charged only when Fin resolves an issue or completes a configured Procedure; no setup or platform fees. 14-day free trial.fin.ai

Pricing

Usage-based

Fin with your current helpdeskContact sales$0.99 per outcome, 50 outcomes per month minimum
Fin with Intercom helpdesk$19/monthfrom $0.99 per outcome plus $19 per helpdesk seat per month
Pro add-on$100/monthfrom, per month; includes Operator
Copilot add-on$35/monthper user per month

As of Oct 24, 2026, from the vendor's pricing page. Prices change; check the vendor before you buy.

Facts extracted by Claude Sonnet 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.

Details

License
License unknown
Website
fin.ai
First seen
Oct 24, 2026
Last checked
Oct 24, 2026

Done for you

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Chalk Labs scopes, builds and runs agents for your team: the task audit, the eval harness, the integrations and the weekly ops report. Fixed scope, priced before we start.

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Chalk Labs is a two-founder AI and growth studio. We build AI agents, CRMs and MVPs for Web3 and AI companies, and have shipped 50+ product and token launches.

launches shipped
50+
launches shipped
media placements
500+
media placements
founders on every account
2
founders on every account

Press we've placed: Forbes · CoinDesk · Decrypt · Cointelegraph · The Block

Rahil Jain, Co-founder, Chalk Labs. Ex-Goldman Sachs engineer. You talk to the person who builds it.

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Cite this page

Fin. Agent Mart. https://agentmart.dev/agents/fin (last updated 2026-10-24)