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PolyAI

Platform for building voice and chat agents that handle customer calls and texts on its own dialog models.

Agent by PolyAI

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About

PolyAI provides an agentic dialog platform for building customer-facing agents in Dialog Studio and running them across voice, web chat and SMS. The vendor runs its own dialog models, named Dialog-RSN-1 and Dialog-RAVEN-3.5, and offers pre-built integrations and open APIs. The homepage reports that 90% of calls on its largest deployments are resolved with no human agent; these are vendor figures.

Use cases: customer-support, voice-agents

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Fact sheet

Jobs
customer supportpoly.ai
Autonomy
Autonomous: runs tasks end to end and reports backpoly.ai
Where you use it
Voice, Web, otherpoly.ai
Hosting
Hosted by the vendorpoly.ai
Models
Dialog-RSN-1, Dialog-RAVEN-3.5poly.ai
Interfaces
rest-apipoly.ai

Facts extracted by Claude Haiku 5.5 from the linked sources on Oct 24, 2026. Wrong fact? Tell us.

Details

License
License unknown
Website
poly.ai
First seen
Oct 24, 2026
Last checked
Oct 24, 2026
Source
Website

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Rahil Jain, Co-founder, Chalk Labs. Ex-Goldman Sachs engineer. You talk to the person who builds it.

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Cite this page

PolyAI. Agent Mart. https://agentmart.dev/agents/polyai (last updated 2026-10-24)