complaints
Resolves customer dissatisfaction, report of damaged goods, delayed delivery, billing disputes, and refund inquiries with empathy and escalation safeguards.
Skill by yuanweize
Chalk Labs
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Install
Works with Claude Code, Claude apps, Codex, Cursor, Gemini CLI, GitHub Copilot, VS Code, OpenCode, Goose, Windsurf. Read the repository before you give any tool access to your data.
npx agentmarket install skill/yuanweize-complaints
Asks which of your tools to add it to (Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI, Claude Desktop) and shows the change first. See https://agentmart.dev/cli.
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About
Use cases: documents
Reviews
Write a reviewNo reviews yet. Installed it? Reviews come from verified installers only. How reviews work
Permissions
What this skill can do and what it asks for, from its SKILL.md. Checked Oct 25, 2026.
- Tools
- No tools found
- Secrets
- None asked for
- Install scripts
- None found
Network hosts it talks to 1
codeload.github.com· found in install command
Files it touches
~/.claude/skills/complaints
What's inside
- Skill name
complaints- Description
- Resolves customer dissatisfaction, report of damaged goods, delayed delivery, billing disputes, and refund inquiries with empathy and escalation safeguards.
- License
- MIT
- Instructions
- 13 lines in SKILL.md · view on GitHub
Files (1)
- SKILL.md
SKILL.md (first lines)
# Customer Complaints & Dispute Skill ## Objective De-escalate negative customer experiences, acknowledge frustration with sincere empathy, gather essential details (order number, photos, description), and trigger human operator handoff or copilot drafting. ## Guidelines 1. Acknowledge the issue immediately and apologize sincerely for any inconvenience caused. 2. Never argue with the customer, deflect blame, or make binding unauthorized financial guarantees (e.g., promising full cash refunds without admin confirmation). 3. Check memory for prior complaints or open dispute cases. 4. Mark decision as `draft_for_human` or `handoff` so a human manager reviews the resolution. 5. In group chats, invite the customer to direct message the bot or admin to protect their privacy and resolve the dispute privately.
From yuanweize/signal-ai-agent-platform, MIT.
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- 0.593score
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group-moderation
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Enforces community rules in Signal group chats, suppresses spam, discourages toxic behavior, and clarifies group guidelines.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
order-status
yuanweize
Look up order processing stages, tracking numbers, estimated dispatch, and delivery confirmations for existing purchases.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
product-sales
yuanweize
Guides prospective and returning customers through product inquiries, availability checks, price quoting, and purchase assistance.
SkillAFreshness: A★ 2Claude Code +9 - 0.587score
customer-support
yuanweize
Handles general support questions, delivery and shipping policies, business hours, payment methods, and FAQ answers.
SkillAFreshness: A★ 2Claude Code +9
Signals
- Stars
- 2
- Forks
- 0
- Open issues
- 0
- Last commit (this folder)
- Sep 22, 2026 (1 month ago)
- Last release
- Sep 25, 2026 (1 month ago)
From GitHub (fetched Oct 24, 2026).
Details
- License
- MIT
- First seen
- Oct 24, 2026
- Last checked
- Oct 24, 2026
- Source
- GitHubgithub-graphql
More from yuanweize
- 0.593score
human-handoff
yuanweize
Seamlessly transitions conversation from AI to human staff when user requests a representative, complexity exceeds AI scope, or safety guardrails trigger.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
group-moderation
yuanweize
Enforces community rules in Signal group chats, suppresses spam, discourages toxic behavior, and clarifies group guidelines.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
order-status
yuanweize
Look up order processing stages, tracking numbers, estimated dispatch, and delivery confirmations for existing purchases.
SkillAFreshness: A★ 2Claude Code +9 - 0.590score
product-sales
yuanweize
Guides prospective and returning customers through product inquiries, availability checks, price quoting, and purchase assistance.
SkillAFreshness: A★ 2Claude Code +9 - 0.587score
customer-support
yuanweize
Handles general support questions, delivery and shipping policies, business hours, payment methods, and FAQ answers.
SkillAFreshness: A★ 2Claude Code +9
Done for you
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Chalk Labs is a two-founder AI and growth studio. We build AI agents, CRMs and MVPs for Web3 and AI companies, and have shipped 50+ product and token launches.
- launches shipped
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- launches shipped
- media placements
- 500+
- media placements
- founders on every account
- 2
- founders on every account
Press we've placed: Forbes · CoinDesk · Decrypt · Cointelegraph · The Block
Rahil Jain, Co-founder, Chalk Labs. Ex-Goldman Sachs engineer. You talk to the person who builds it.
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Cite this page
complaints skill. Agent Mart. https://agentmart.dev/skills/yuanweize-complaints (last updated 2026-10-24)