zoom-cobrowse-sdk

Files (34)

• RUNBOOK.md
• SKILL.md
• distribution-methods.md · concepts/
• jwt-authentication.md · concepts/
• session-lifecycle.md · concepts/
• two-roles-pattern.md · concepts/
• agent-integration.md · examples/
• annotations.md · examples/
• auto-reconnection.md · examples/
• byop-custom-pin.md · examples/
• customer-integration.md · examples/
• multi-tab-persistence.md · examples/
• privacy-masking.md · examples/
• remote-assist.md · examples/
• session-events.md · examples/
• get-started.md
• api-official.md · references/
• api-reference.md · references/
• api.md · references/
• authorization-official.md · references/
• authorization.md · references/
• environment-variables.md · references/
• error-codes.md · references/
• features-official.md · references/
• features.md · references/
• full-guide.md · references/
• get-started-official.md · references/
• get-started.md · references/
• session-events.md · references/
• settings-reference.md · references/
• browser-compatibility.md · troubleshooting/
• common-issues.md · troubleshooting/
• cors-csp.md · troubleshooting/
• error-codes.md · troubleshooting/

SKILL.md (first lines)

# Zoom Cobrowse SDK

Use this skill after the support workflow is clearly a browser co-browsing experience. If the user is still choosing between Zoom Contact Center, Virtual Agent, Video SDK, or Cobrowse, route through `start` or `plan-zoom-product` first.

## Workflow

1. Confirm the role model: customer page, agent console, session initiation, and how the PIN or link is handed off.
2. Create or verify the Video SDK app and credential shape through Marketplace app management before generating Cobrowse JWTs.
3. Check auth and session setup before UI work: tokens, allowed origins, environment variables, and SDK loading.
4. Design privacy controls early: masking rules, blocked elements, remote-assist permission boundaries, and audit requirements.
5. Implement the minimal lifecycle first: initialize, start or join, subscribe to events, reconnect, and end.
6. Add advanced capabilities only after the base session is stable: annotations, multi-tab persistence, custom PINs, and remote assist.
7. When debugging, isolate browser support, CORS/CSP, token generation, third-party cookie behavior, and SDK event errors.

## References

- Full preserved guide: [references/full-guide.md](references/full-guide.md)
- Marketplace app management: [../rest-api/references/marketplace-apps.md](../rest-api/references/marketplace-apps.md)
- API reference: [references/api-reference.md](references/api-reference.md)
- Session lifecycle: [concepts/session-lifecycle.md](concepts/session-lifecycle.md)
- Privacy masking: [examples/privacy-masking.md](examples/privacy-masking.md)
- Remote assist: [examples/remote-assist.md](examples/remote-assist.md)
- Common issues: [troubleshooting/common-issues.md](troubleshooting/common-issues.md)

From zoom/zoom-plugin-codex, MIT.

More from zoom/zoom-plugin-codex